Is iSecret Shop A Scam? – Important Review Facts!

Is iSecretShop A Scam?

Can you really get paid to shop using using iSecretShop? Is iSecret a legitimate company or just another scam that should run away at all cost? In this iSecretShop review, I am going to provide you with the most important review facts and answering all your burning questions.

Is isecretshop a scam?


Around the Internet, iSecretShop has been getting a lot of buzzes. It would not surprise me if you to me you’ve heard of it. It is also popular on social media.

One of the best ways to learn more about a company is by researching it and reading reviews, so I’m glad you’re here!

Is iSecretShop a scam? Can you make money with iSecretShop? I have gathered all the details about iSecretShop so you can make an informed decision.

Read on to find out everything you need to know about iSecretShop.

Is iSecretShop a Scam? A Quick OverviewIs isecretshop a scam? Exposed?

Product Name: iSecretShop

Product Owner: Andrew Walker


Price: Free to Sign Up

Summary: iSecretShop isn’t a scam. You can get paid to shop, dine out, share your thoughts and help businesses improve their service quality. It is also the first platform that offer a fully-integrated mobile mystery shopping solution on the market. With their mobile app, you can do literally everything from scheduling the assignment from the field, completing it on site with pictures, geo-tags, and date/ time stamps and a lot of more. However, the major downside is that they are not a mystery shopping company. You will need to go out and sign up for their third party website to do mystery shopping and make money. So, I would say, it is great but not worth your time and investment.

Overall Scam Rank: 5.5 Out of 10

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What Is iSecretShop All About?

iSecretShop is basically a software platform and a job board. The company offers apps that are available for iPhone, Android and a list of companies that hire mystery shoppers also know as a secret shopper.

The company on its own is not a mystery shopping company they only serve as an intermediary between the market research companies and people that want to earn from home.

The alternative names of iSecretShop are Prism Intelligence LLC and Apptivate LLC. The company was founded by Andrew Walker and is headquartered in Mercer Island, Washington. They are listed on the Better Business Bureau (BBB), but they are not accredited. Currently, they have an A+ rating on BBB.

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In fact, iSecretShop  is a site that allows its users to connect with all forms of market research with various companies in order to earn money doing so.


Here’s a Short Video on iSecretShop.


They advertise themselves as ” Get paid to shop, dine out, share your thoughts, and help business improve their service quality”. was launched on February 5, 2010, and allegedly has an over 1,000,000 members at the time of this review.


How Does iSecretShop Work?

Mystery shopping is where a company hires people like you and me to act as undercover shoppers that visit various stores to purchase a given product or services.In some cases,  shoppers are required to have a certain demographic in order to accept the shop.

Sometimes you’re not even required to purchase anything, it’s just a matter of visiting the store to evaluate the appearance or customer services of a given store.

The shops that you visit don’t know you’re evaluating them. At the end of your visit, you must fill out a report detailing what you’ve observed.

Whatever money you spend is usually reimbursed plus additional fees. So, you usually get some free products and some extra cash in the process.

The first step to getting started with iSecretShop, you will want to sign up for them. Their registration process is fast and easy.

Here’s a Quick Video on How Their Secret Shopping Work.

It only requires your active email, chooses a password, and a few questionnaires that will allow them to start doing mystery shopping.

However, at this time, you cannot change your email address through the mobile site or apps you must contact iSecretShop or change it on the full website. It’s a great opportunity to stay home parents and people that have great attention to details.


What I Liked About iSecretShop

  • Their registration process is fast and easy.
  • They connect you with all form of market research companies.
  • They also have web and phone shops that could be done from anywhere without going to a specific location.
  • You can update your physical address and Payal email from your profile.
  • You can directly contact the market research company that offers secret shopping on their platform
  • With their new app, you can complete multiple shops at the same time.


What I Didn’t Like About iSecretShop

  • They are not a mystery shopping company. They are just a platform for any shops you are interested in. You have to go to that particular company’s websites that are listed on iSS and sign up for them.
  • Cannot change email from mobile apps or website.
  • If you have any question about a payment, you have to contact mystery shopping directly. iSecretShop doesn’t pay shoppers.
  • It takes quite a few days to get a payment. In some situations, it takes up to 45 days.
  • It is quite hard to make a living as a secret shopper.


iSecretShop Complaints

The users of the site like are how they misrepresent the amount of money you can make and how soon you can get started. The company on its own is not a mystery shopping company. They don’t pay shoppers.

Every company you sign up for has its own payment policy. Some jobs pay within days, others on a monthly schedule. You’ll need to review them prior to agree to do any work.

The bad thing is that you won’t be able to support your family with mystery shopping or pay some major bills.

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It’s more of extra money opportunities and how much you can make will depend if you live in an area where they need a lot of shoppers.


So Is iSecretShop A Scam?

At the end of the day, I believe that iSecretShop is a decent company. It is not a scam. You can make some money with, however, in my opinion, it is not the best way to make money from home. It will take quite a bit of work to make a decent income.

I’ve given into many of these more than the affordable program and not a single one of them provide me a decent income.

So, forget about PTC, online surveys, mystery shopping and other methods that will just earn you pennies for hours of the boring task.


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iSecretShop AT A Glance

Product Name: iSecretShop

Product owner: Andrew Walker


Price: Free to sign up

Overall Scam Rank: 5.5 out of 10

Verdict: Legit, Very Limited Earning Potential

If you are currently a member of the iSecretShop community and have had a positive or negative experience, please leave your feedback below. I love to hear about it.

Thank for reading.

All the best!









Overall Quality



  • Their registration process is fast and easy.
  • They connect you with all form of market research companies.
  • With their new app, you can complete multiple shopping at the same time.


  • They are not a mystery shopping company.
  • You can not change your email address from their mobile app or website.
  • It is quite hard to make a living as a secret shopper.

4 thoughts on “Is iSecret Shop A Scam? – Important Review Facts!”

  1. Hello Maun – and thank you for taking an interest in iSecretShop.

    Unfortunately, your review contains numerous, materially inaccurate statements. First of all, Matthew Hill is not the owner. My name is Andrew Walker and I am one of the two founders of iSecretShop. I have never heard of anyone named Matthew Hill and I assure you that he does not own any part of it, and never has.

    Also, there are no fees – ever – for our app or our services. We do not charge shoppers to use the sites, the apps, or the system. The *only* thing we charge for are *optional* certification courses for contractors interested in expanding their skill set in the industry. They are never required for any shop.

    There are no fee for the apps, there are no fees to register and most of the certifications are free as well.

    You mentioned in your review that we have an iPhone app. True. We also have an Android app – and a fully-integrated mobile website, so users of any device with network access can use iSecretShop from the field.

    There are other inaccuracies as well, but the most significant are those above.

    If you have any questions about iSecretShop, please feel free to contact us directly at We are always happy to help someone learn about our system and the opportunities available.

    With Respect,

    Andrew Walker
    Co-founder and Chief Operating Officer
    Prism Intelligence/iSecretShop

    • Hi Andrew,
      First of all, thanks for stopping by and leaving comment here. I appreciated your inputs and updated the article right away.
      I welcome more of your inputs and insights.

      Thanks for sharing.

      Wish you all the best.


  2. I have been an isecret shopper for a little less than a year now. I am not in a city that has a lot of shops in comparison to others but I have done really well here. I pick only conveniently located shops and have done a lot of audits (they usually pay better)
    I thought I would just let you know, I have been paying a major bill entirely from this website – my university student loan.
    I signed up to about 4 shopper sites and only use this one now
    10/10 from me 🙂

    • Hi Morven,
      First of all, thank you for sharing your positive experience us.
      I happy to hear about it. iSecret Shop is a decent site and they are really paying their members. The owners of the programs are also the good guys in the industry. I also happy to hear that you are able to pay your major bill that awesome!
      Wish you all the best!


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