Fiverr VS. Upwork Review: Which One is The Best?

Fiverr VS. Upwork Review

Fiverr Vs. Upwork: Which one is the best?

The freelance world is growing pretty fast, and currently, companies require adaptable talent more than ever before. Gone are the days when it was quite tricky to find a freelancer.

With the increase in the number of freelance websites, how do you compare Upwork vs. Fiverr as an agency or freelancer?

Today, the internet has countless platforms where you can get plenty of online freelance jobs and freelance experts.

Perhaps, the question you may be having in your mind is, which is the best? In the battle of Fiverr vs. Upwork, which one should one go for, and why?

Well, to unlock this secret and help you make an informed decision, I have come up with this detailed and honest comparison article of the two platforms. Let’s get into detail!

Fiverr vs. Upwork – Platform Overview

Fiverr Overview

Fiverr came into existence in 2010 to offer a platform to freelance writers to provide their services globally.

Micha Kaufman and Shai Wininger started it. The two were very clear that they needed to offer a two-sided platform for people to buy and sell freelance digital services.

Within a short time, in 2012, to be precise, Fiverr hosted an enormous 1.3 million gigs. The company’s transaction volume grew by more than 600%, and in early 2013, it was ranked as one of the top 100 sites in the US and the top 200 globally.

Upwork Overview

Upwork came into being after a merger between Elance and oDesk back in March 2014. Due to this merger, Upwork is currently one of the biggest freelance platforms across the world.

In fact, the platform is estimated to get about 43 million visits monthly. Besides, it is home to more than 5 million clients and over 12 million freelance writers. Moreover, the jobs on this platform generate over $1 billion yearly.


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Detailed Fiverr Overview

Fiverr Home Page

How Does Fiverr Work?

Previously, it started as a freelance platform where you could hire a freelance writer to complete a task for you for a mere $5. Still, this rate is available for the amateurs, and you’ll get fantastic deals on work from professional freelancers.

Since its inception, the platform has grown a lot, and now freelance writers can provide packages or much better services for more than $5.

In some cases, freelancers will provide standard services for $5 and demand extra payment for the add-on services.

For instance, if you hire a freelancer to design a logo for you, the person may charge you five dollars for a single concept but then charge you extra prices for the other services.

You can be charged $10 for three additional concepts, another $10 for the different file saving options, or even $10 for revisions.

Here’s a Short Video on Fiverr

When working as a freelancer in Fiverr, you need to understand the following terms:

Gig – it’s a service offered on this platform.

Seller – a registered person who provides gigs on the platform.

Buyer – a registered person who buys gigs from the platform.

Order – it’s the act of the buyer buying a gig.

Now that you’re familiar with the commonly used words on this platform, let’s see how Fiverr works:

If you’re a buyer

  • Sign up for a Fiverr account
  • Look for the services you need by browsing the Fiverr directory in several categories. You can also utilize Fiverr’s filters and search engine to find a particular gig or seller.
  • After finding a seller or gig, tap on the ‘more information’ to learn more details, such as the service description, the price, work samples, etc. You can go ahead and place an order if you feel like you have got the right seller.

If you’re a seller

  • Signup for your seller profile. It would be helpful to create a professional profile since it will present you to the community.
  •  Create a gig you need to sell on the platform. It offers you an opportunity to showcase your skills and help buyers get the info needed to select their preferred sellers.
  • Introduce your service with a video. Besides attracting more buyers, a video adds a personal touch.
  • Include 3 different compelling packages on your gig page to give your buyers additional choices and increase your average order value.
  • Optimize your income by upselling your gigs with additional services.
  •  Send customized offers to potential buyers.

Here’s a full review post on Fiverr-

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What Type of Tasks do Fiverr Freelancers Do?

Fiverr is an incredible platform if you’re searching for a robust and diverse skill set. For instance, you can hire freelance writers here to perform any task, such as digital marketing, graphics, design, videos, translation, writing, music, animation, programming, audio, business work, tech, and lifestyle and fun related gigs.

In most cases, it’s advisable to browse on Fiverr to see the type of services they offer. Since the services are pretty affordable, you can experiment with various services to find out whether they’ll impact the bottom line of your business.

Is Fiverr Easy to Use?

Well, it’s straightforward to use! On this platform, you’ll get your payments immediately a buyer approves your project.

Besides, you’ll find gigs within a couple of minutes and know the precise charges you need to get from that gig. However, there’re no hourly rates.

The best thing about this platform is that they have a 24/7 support service to ask any questions you may be having.

Fees Charged by Fiverr

First, signing up on this platform is totally free. However, you will need to pay when you get into selling services or buying jobs.

For example, as a buyer who’s making purchases of up to $20, you’ll have to pay a processing fee of $1. Whenever you exceed $20, you’ll have to pay a processing fee of 5% of the total amount.

As a seller, Fiverr takes 20% from each job. Besides, the company charges some fees for withdrawing money from your account.

Who does Fiverr Suit?

Logo Illustrators and Designers

The platform makes communication easy for both illustrators and designers. Here, you have the chance to give a customer a questionnaire to ask all the details and questions needed to finalize a task.


Regardless of the kind of writing you prefer, this platform offers you a great option to set the price and offers buyers an option to upgrade.

You can set various prices based on the timeframe and word limit. You can also include several questions so you can get a much better understanding of the buyers’ demands.

Voice-Over Actors

Due to the limited extent of Fiverr’s gigs, the voice-over assignments are perfect on this platform. You typically receive a script from the client and deliver it. It’s indeed quite straightforward as you don’t need to spend extra time asking for needless details.

Benefits of Fiverr

Secure Payments

The admins double-check all customers who place requests on Fiverr. Generally, this gives a sense of security to freelancers and sellers for getting paid properly.

It Inspires Customers to Give Tips

The platform encourages customers to give tips or feedback on tasks. With this, the freelancers are motivated to enhance their skills.

A Stable Source of Income

Fiverr can be an incredible source for stable income since it offers a fixed-price model.

Mobile Application

The platform gives members the freedom to get connected on the go with mobile apps.

Easy Bidding

The platform makes it easy for the sellers to find the buyers as it matches their profiles with the gigs they need.

Detailed Upwork Overview

Upwork Landing Page

How Does Upwork Work?

When you decide to join Upwork, you can either join the platform as a client looking forward to hiring or as a writer who wants to make money by completing multiple tasks. Here’s everything you need to know.If you want to hire on the platform:

  • You need to post your requirements linked to the type of skills and project needed for creating an account on the platform.
  • The company analyses your requirements and shows up the top agencies and freelancers to you using its data science.
  • It would help if you viewed the shortlisted candidates’ profiles using the job success scores, client ratings, and portfolio.
  •  Evaluate the bids by considering their qualifications, thought processes, and overall costs.
  •  Schedule a chat and find out the person that suits your project best.
  •  Have a contract created for you, depending on your selected expertise.

If you’re looking for tasks to do on Upwork:

  •  Signup for an account.
  • The platform’s advanced algorithms will show you the jobs that suit you most.
  • You can search for tasks to do or even reply to client invitations.
  • Although the achievements you’ve on tasks boost your chances of being hired, you can gain extra visibility by including your prestigious programs’ status.
  • With the top clients on your side, you’ll effortlessly get extensive work.

Here’s a Short Video on Upwork

Is Upwork Easy to Use?

The platform is pretty easy to use. As a client, you can send or even receive files in a secure environment. Besides, you can use chat, video, or text to share your feedback with the freelancers.

When it comes to payments, you need to pay for any work you approve. Moreover, you can easily access your invoice history and transactions on Upwork.

As a freelance writer on the platform, you also enjoy the above-mentioned benefits. The only notable difference perhaps comes down to the payments. You’ll have to submit timesheets through Upwork for the hourly work.

On the other hand, the milestones and funds for fixed projects are released as per fixed-price escrow guidelines. One of the best things about the platform is selecting the payment method that suits you best.

Fees Charged by Upwork

As a customer, you have got four pricing tiers to select from. First, a basic (free) account comes with all the essentials you need to find and hire freelance writers.

Secondly, the platform offers premium accounts, which provides extra benefits for assisting you in finding experts.

All freelancers and agencies are charged a 3% administration and processing fee on all payments. In addition, a service fee of 10% is imposed on all payments.

Who does Upwork Suit?

When it comes to comparing the two freelance platforms, there is no doubt the two are versatile in providing projects to members of multiple industries. Here are the individuals best suited by Upwork:


The fact that freelance writers have the opportunity to bid for tasks means they precisely know the kind of work they bid for.

The writers get a clear idea of what is required from them during the interview process, which helps them make a conclusive decision.

Web and Mobile App Developers

The platform’s hourly billing functionality makes it pretty easy for developers to charge a project hourly instead of charging the entire project. In this case, freelancers will get paid for extra work plus the additional hours they use to finalize a task.

Bitcoin Gurus

From blockchain development to writing tasks, Bitcoin gurus have a lot of tasks on this platform. You have got the chance to pursue that the customer needs and bid accordingly.

Sales Agents and Customer Service

Support and sales team have the chance to charge hourly on this platform. While Upwork restraints exchange of contacts, communication on the platform isn’t prohibited. With this, it’s quite easy for clients and agents to train and communicate.

Benefits of Upwork

It Builds Long-term Relationships

When a client hires a writer and loves their work, the client may opt to work with the freelancer in the future. This way, a freelancer creates a long-term relationship with the customers.

Free Registration

You’ll not be charged anything to register on the platform. Besides, after signing up for an account, you’ll receive sixty connects to bid for a project.

Problem-free Communication

Upwork helps in sending and receiving files in a secure environment. Customers can thus share their feedback with the freelancers via video, chat, or text.

Fixed-price Protection

Escrow allows customers to double-check the final project before releasing payments to the freelancers.

Hourly Payment

Another incredible thing about Upwork is that you can get hourly payments.

Mobile Application

With this application, you can bid and perform tasks on the go.

Which Platform is the Best for You?

When comparing the two platforms, you can see that they provide distinct services and features. That’s why selecting one platform over the other comes down to the customer’s budget and preference. Both platforms offer proficient services, and this makes them popular amongst buyers.

Besides, the two platforms are certified and reliable, as denoted by the freelancers and companies that use them often. When it comes to determining the best, it’s a tough decision to state the better one.

All in all, by examining the features, like client-end support, payment/earning security, B2B communication, navigation, searchability, and more outstandingly, the number of profiles, Upwork carries the day.

However, the case may be different for you based on your work and your expectations from the site you select. Having said that, there is no doubt that the two platforms provide the best mix of skills and jobs.

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